Cignon Solution by Industry

Telecommunications and Media

Optimize Communication and Processes

Never before has the world been so connected. With the ever growing presence of the media among the population, It only makes sense that business process should grow with it too. Cignon BPM provides Telecom and Media companies with the tools to increase visibility, enhance customer service, and deliver exceptional excellence in their proceedings.

BENEFITS / ADVANTAGES

  • Shortened cycle times- by up to as much as 88%
  • Increased order processing with same resources- up to 10x more orders per day
  • Reduction in time to complete complex customer agreement documents- reduced by up to 85%
  • Greater efficiency in tracking, assessing charges, and maintaining company assets
  • Increased visibility into process status and performance
  • Reduction of operating cost and time through elimination of paper
  • Improved productivity levels throughout organizations
  • Enhanced agility through acceleration of time to market
  • Integrated activity logging and measurement with automated reporting systems

PROCESS EXAMPLES

  • New Site Proposals
  • Structural Approval Processes
  • Service & New Product Development
  • Order Fulfillment ADSL
  • Subscription Approvals & Cancellations
  • Telecom Inventory Order Processing
  • Accounts Payable
  • Budget Management
  • Customer Onboarding & Credit Score Checking • Customer Service Processes
  • Order Management
  • Mobile Information Changes
  • Internal Policy Reviews
  • Business Trip Approvals
  • Expense Reporting
  • Purchase Order Requests
  • Foreign Corrupt Practices Act (FCPA) Compliance

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